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Version: On-Premise 2.1

Get Incident Status

Activity Description​

Returns the incident's status.

Output​

True/False

Settings​

  • Use Current Incident/Use Another Incident – Determines whether to check the status of the incident that triggered the workflow, or another incident.
  • Type: Device/Service – Determines whether the incident is ascribed to a Device or a Service.
  • Name – The name of the constant/dynamic incident's Device/Service (if you selected using a constant incident, the list changes according to Type selection).
    Example: %ServiceName%
  • Classification – The classification of the incident's Device/Service (if you selected using a constant incident, the list changes according to Type selection).
    Example: %Type%